Welcome to Sui-Co. These Terms of Use govern your use of our website and the purchase of our products. By using this site, you agree to these terms in full.
1. General Conditions
- We reserve the right to refuse service to anyone for any reason at any time.
- You agree not to reproduce, duplicate, copy, or sell any portion of our service or products without express written permission from us.
2. Product Accuracy & Handcrafted Nature
- We make every effort to display the colors and images of our jewelry and bags as accurately as possible.
- Please understand that many of our items are handcrafted or use natural materials; therefore, slight variations in finish or texture are part of the unique character of the piece.
- We do not warrant that the quality of any products, services, or information purchased will meet your exact expectations, though we strive for the highest standards.
3. Pricing and Payments
- Prices for our products are subject to change without notice.
- All prices are listed in Malaysian Ringgit (MYR).
- We reserve the right to modify or discontinue any product at any time.
4. Shipping and Delivery
- Orders are processed and shipped through our trusted partners, including DHL.
- Delivery times are estimates and may vary based on your location.
- Sui-Co is not responsible for any customs and taxes applied to your order.
5. Returns and Exchanges
- Our policy lasts 14 days.
- To be eligible for a return, your item must be unused and in the same condition that you received it.
- Please refer to our full Return & Exchange Policy for details.
6. Intellectual Property
- All content included on this site, such as text, graphics, logos, and images, is the property of Sui-Co.
- Our collections, are protected by copyright.
7. Contact Information
Questions about the Terms of Use should be sent to us at hello@sui-co.my or via WhatsApp during our service hours (10am – 7pm).
